background banner

Cancellation Policy

Grooming Cancellation Policy

Your appointment and convenience are of high importance to us. We realize that, at times,  unexpected circumstances may require schedule adjustments and we want to make sure all our clients have an opportunity to get in to see us.

With respect to our groomers and our small business, we require that you provide a 24 hour notice of any cancellation or requests to reschedule. 

Failure to provide adequate notice will result in a cancellation charge of 50% of the scheduled grooming service. After 1st no show, clients credit card will be placed on file and billed automaticalled for any future not-shows. For appts booked the week of Thanksgiving and Christmas, no-shows will be charged at 100% cancellation charge. 

Should you arrive more than 10 minutes late for your scheduled appointment, we cannot guarantee your service can be provided and will try our best to reschedule for the next available appointment. Appointment is subject to a late fee.

The purpose of this policy is to continue to operate with an efficient schedule to all our clients and our team members. Last minute cancellations and/or arriving late to your scheduled appointment directly affects the pay of our employees and/or places additional scheduling stressors on our team members. 

It is highly recommended to rebook your next grooming service at check-out to get a day/time that works for your schedule, to eliminate last minute schedule changes. 

Safety and well-being are top priorities at Just For Paws. Any concerns or medical issues which arise post groom need to be reported directly to Just For Paws no later than 48 hours after the completed groom/grooming service. 

Thank you for viewing and supporting our cancellation terms and conditions.